Privacy policy

Privacy policy of the Online Shop www.suszarkidobutow.pl

General information
This document specifies the Privacy and cookies policy of the Online Shop (,,Online Shop”). The Administrator of the Online Shop is Piotr Senkowski conducting business activity under the business name F.H.P.U EPS Piotr Senkowski, entered to the Central Registration and Information on Economic Activity (CEIDG) maintained by the Minister of entrepreneurship and technology, address: 14 Bukietowa Street, 43-302 (ZIP-CODE) Bielsko-Biała, Poland, Taxpayer Identification Number (NIP): 5470124386, National Official Register of Business Entities (REGON) number: 002407243.

The words with capital letters bear the meanings defined in the rules and regulations of the Online Shop.

Personal data collected by the Administrator of the Online Shop is processed pursuant to the provisions of the Regulation of the European Parliament and of the (EU) Council 2016/679 of 27/04/2016 on the protection of natural persons as regards personal data processing, on the free movement of such data and on the repeal of Directive 95/46/EC (General Data Protection Regulation) (Official Journal of the EU L 119, pg. 1) hereinafter referred to as: GDPR.

The Administrator of the Online Shop does the utmost to protect privacy and information shared with him and related to Customers of the Online Shop. The Administrator exercises due diligence to choose and apply proper technical measures, including ones of programming and organisational character, to ensure the protection of data; he especially secures data against sharing with unauthorised people, disclosure, loss, damage, unauthorised modification, and processing in breach of applicable legal provisions.

Target customers of Products and Services available at the website are not children under 16 years of age. The Controller of personal data does not provide for intentional acquisition of data related to children under 16 years of age.

Personal data

Controller of personal data

The Controller of your personal data is:
F.H.P.U EPS Piotr Senkowski
ul. Bukietowa 14, 43-302 Bielsko-Biała

Regarding your personal data, you may contact the Controller of personal data via:

Aims of and legal basis for personal data processing

The Controller of personal data processes your personal data for the following purposes and within this scope:

  • to provide services which do not require that you create the Account or purchase any Product, that is to browse the website of the Online Shop and search for Products, we process personal data related to your activity in the Online Shop, in other words information about Products you browse, data on sessions of your device, operating system, browser, location, unique ID, IP address;
  • to fulfil the Product sales agreement (to deliver ordered Products, etc.), we process personal data specified as you buy Products, such as your full name, e-mail, address and payment information;
  • to compile statistics on the use of respective functionalities available in the Online Shop, to facilitate the use of the Online Shop and to ensure the IT safety of the Online Shop, we process personal data related to your activity in the Online Shop and amount of time spent on each web page of the Online Shop, your search history, location, IP address, device ID, as well as data related to your web browser and operating system;
  • to establish, assert and exercise legal claims and defend ourselves against them in court proceedings and other enforcement authorities, we may process your personal data specified while buying Products, together with other data necessary to prove the existence of a legal claim or which stems from a legal requirement, injunction or another legal procedure;
  • to handle complaints, claims and requests, and to reply to questions from Customers, we process personal data specified by you in the contract form, complaints, claims and requests or to answer questions in another way, as well as information related to the order for a specific Product and other Services we provide which are the reason for your complaint, claim or request and data contained in documents enclosed to your complaints, claims and requests;
  • to market our Products and Services as well as our customers’ and partners’, including remarketing, we process information related to your activity in the Online Shop, including orders, which are registered and stored with cookies, especially the history of orders, searches and clicks in the Online Shop, history and your activity related to our communication with you. In the case of remarketing, we use data on your activity to reach you with our marketing messages outside the Online Shop and, with this end in mind, we use services of external providers. These services involve displaying our messages on websites other than the one of the Online Shop. You will find more details in the provisions related to cookies;
  • for us or our partners to research the market and survey opinions, that is information about orders, your data specified in the Account as you buy Products, e-mail address. We do not use data collected during the market research and opinion survey for advertising. Detailed hints are provided in information on a given survey or where you enter your data.

Categories of relevant personal data
The Controller of personal data processes the following categories of relevant personal data:

  • contact information;
  • information related to your activity in the Online Shop;
  • information related to your orders in the Online Shop;
  • information related to your complaints, claims and requests;
  • information related to marketing services.

Voluntary provision of personal data
Your submission of required personal data is voluntary and is the condition on which the Controller of personal data may provide you with services via the Online Shop.

Data processing time
Personal data will be processed for a period necessary to deliver orders, provide services and for marketing activities and other services provided on behalf of the Customer. Personal data will be erased in the following cases:

  • when the data subject asks for it to be erased or withdraws his/her consent to its processing;
  • when the data subject does not take any actions for 10-plus years (inactive contact);
  • after receiving the notification that stored data is expired or inaccurate.

Some data within this scope: e-mail and full name, may be stored for the next three years for evidentiary purposes or to hand complaints and legal claims related to services provided by the Online Shop – these types of data will not be used for marketing.

Information on orders for Products and paid services, contests and loyalty programs required in order to keep accounts will be stored for five years from the end of the calendar year in which the tax payment deadline expired.

We store data on Customers who are not logged in for a period corresponding to the life cycle of cookies saved on devices or until they are deleted from the Customer’s device by the Customer.

Your personal data related to preferences, behaviours and selection of marketing content may be used as basis for automated decisions to determine sales opportunities of the Online Shop.

Recipients of personal data
We share your personal data with the following categories of recipients:

  • a. national authorities, such as the prosecutor’s office, police, Inspector General for Personal Data Protection, President of the Office of Competition and Consumer Protection, if they ask us for it,
  • b. providers of services we use to run the Online Shop, for instance to deliver orders. Depending on contractual arrangements and circumstances, these entities, acting on our request or independently, specify aims and processing methods; you will find the index of providers at the website of our Online Shop at this link: http://www.elektrowarm.com/lista-dostawcow-uslug-z-ktorych-korzystamy-przy-prowadzeniu-sklepu-internetowego/.

Rights of the data subject
Under the GDPR, you have the right to:

  • request the access to your personal data;
  • request that your personal data be rectified;
  • request that your personal data be erased;
  • request that the processing of your personal data be restricted;
  • object to the processing your personal data;
  • request that your personal data be transferred.

The Controller of personal data, without undue delay – at any rate, within a month since the request is received – will inform you about actions taken in relation to your request. If necessary, the period of one month may be extended for the next two months due to a complicated character or your request or a number of requests.

At any rate, the Controller of personal data will inform you about the extension of this period within a month since the request is received and specify the cause for delay.

Prawo dostępu do danych osobowych (art. 15 RODO)
Masz prawo uzyskania od Administratora danych osobowych informacji czy Twoje dane osobowe są przetwarzane.

Jeżeli Administrator przetwarza Twoje dane osobowe masz prawo do:

  • dostępu do danych osobowych;
  • uzyskania informacji o celach przetwarzania, kategoriach przetwarzanych danych osobowych, o odbiorcach lub kategoriach odbiorców tych danych, planowanym okresie przechowywania Twoich danych lub o kryteriach ustalania tego okresu, o prawach przysługujących Ci na mocy RODO oraz o prawie wniesienia skargi do organu nadzorczego, o źródle tych danych, o zautomatyzowanym podejmowaniu decyzji, w tym o profilowaniu oraz o zabezpieczeniach stosowanych w związku z przekazaniem tych danych poza Unię Europejską;
  • uzyskania kopii swoich danych osobowych.

Jeśli chcesz zażądać dostępu do swoich danych osobowych zgłoś swoje żądanie na adres: eps@new.pl.

Prawo do sprostowania danych osobowych (art. 16 RODO)
Jeżeli Twoje dane osobowe są nieprawidłowe masz prawo żądania od Administratora niezwłocznego sprostowania Twoich danych osobowych.

Masz też prawo do żądania od Administratora uzupełnienia Twoich danych osobowych.

Jeśli chcesz zażądać sprostowania danych osobowych lub ich uzupełnienia, zgłoś swoje żądanie na adres: eps@new.pl.

Jeżeli dokonałeś rejestracji w Sklepie Internetowym swoje dane osobowe możesz sprostować i uzupełniać samodzielnie po zalogowaniu się w Sklepie Internetowym.

Right of access to personal data (Art. 15 GDPR)
You have the right to be informed by the Controller of personal data if your personal data is processed.

If the Controller processes your personal data, you have the right to:

  • access it;
  • be informed about aims of the processing, categories of processed personal data, recipients or categories of recipients of this data, planned retention period for your personal data or criteria to establish this period, your rights under the GDPR and the right to complain to the supervisory authority, about the source of this data, automated decision-making, including profiling and protection used in relation to the transfer of this data outside the European Union;
  • receive a copy of your personal data.

If you would like to request the access to your personal data, send your request to this address: eps@new.pl.

Right to rectification of personal data (Art. 16 GDPR)
If your personal data is inaccurate, you have the right to request that the Controller rectify it immediately.
You also have the right to request that the Controller complete your personal data.

If you would like to request that your personal data be rectified or completed, send your request to this address: eps@new.pl.
If you have registered in the Online Shop, you may rectify and complete your personal data by yourself after logging in the Online Shop.

Right to erasure of personal data, referred to as “the right to be forgotten” (Art. 17 GDPR)
You have the right to request that the Controller of personal data erase your personal data, if:

  • it is no longer necessary for purposes for which it has been acquired or otherwise processed;
  • you have withdrawn your consent in so far as your personal data has been processed under your consent;
  • your personal data has been processed illegally;
  • you have objected to the processing of your personal data for direct marketing, including profiling, in so far as this processing is related to direct marketing;
  • you have objected to the processing of your personal data in relation to the processing necessary to perform a task in the public interest or processing for purposes derived from legally justified interests pursued by the Controller of personal data or third party.

Despite the request that your personal data be erased, the Controller of personal data may still process your data to establish, assert and exercise legal claims, of which you will be informed.

If you would like to request that your personal data be erased, send your request to this address: eps@new.pl.

Right to restriction of personal data processing (Art. 18 GDPR)
You have the right to restrict the processing of your personal data if:

  • you question the accuracy of your personal data – the Controller of personal data will restrict the processing of your personal data for a period allowing for the verification of this data;
  • if the processing of your personal data is unlawful and if you request that the processing of your personal data be restricted instead of having it erased;
  • Your data is no longer required for processing but still necessary to establish, assert or defend your legal claims;
  • if you have objected to the processing of your personal data – until it has been determined if legitimate interests of the Controller of personal data override the grounds you have specified in your objection.

If you would like to request that the processing of your personal data be restricted, send your request to this address: eps@new.pl.

Right to object to personal data processing (Art. 21 GDPR)
1 You have the right to object to the processing of your personal data at any moment, including profiling, in relation to:

  • processing necessary to perform a task in the public interest or processing for purposes derived from legally justified interests pursued by the Controller of personal data or third party;
  • processing for purposes of direct marketing.

If you would like to object to the processing of your personal data, send your request to this address: eps@new.pl.

Right to personal data portability (Art. 20 GDPR)
You have the right to receive your personal data from the Controller in a structured, commonly used and machine-readable format and to transmit it to another controller of personal data.

You may also request that the Controller of personal data send your personal data directly to another controller (if technically feasible).

If you would like to request that your personal data be transferred, send your request to this address: eps@new.pl.

Right to withdraw consent
You may withdraw your consent to the processing of your personal data at any moment.

The withdrawal of your consent to the processing of your personal data does not affect the lawfulness of the processing based on your consent before the withdrawal.

If you would like to withdraw your consent to the processing of your personal data, send your request to this address: eps@new.pl or use the proper functions of the Account.

Complaint to the supervisory authority
If you think that the processing of your personal data violates the GDPR, you have the right to complain to the supervisory authority, especially in the member state of your habitual residence, place of work or place of the alleged infringement.

In Poland, the supervisory authority within the meaning of the GDPR is the President of the Office for Personal Data Protection.